SOCIAL AUDIT

 SOCIAL AUDIT     “Social auditing is defined as a systematic attempt to identify, analyse, measure (if possible), evaluate, and monitor the effect of an organisation’s operations on society (that is, specific social groups) and on the public well-being.”   Social audit as a term was used as far back as the 1950s. … Read more

Motives

 BEHAVIOR : LEARNING AND MOTIVATION     Classification and types of motives, Theories of work motivation, Assessment of motivation     A need or motive directs us to act or behave in a particular way towards a certain goal or in other terms “It indicates the inner state of mind that energizes, activates … Read more

PDCA Cycle

 PDCA Cycle Plan, Do, Check, Act (PDCA)  is a well-known and respected approach to helping teams plan and implement a solution to a problem, often testing it on a micro scale and reviewing the results before agreeing how to proceed. PDCA encourages an engaged, problem-solving workforce – the method is not limited to … Read more

Cognition

       BEHAVIOUR   INTELLIGENCE (Cognitive; Emotional; Social; Cultural; Multiple)     Cognitive Intelligence   Cognition: Mentally processing information (images, concepts, etc.); thinking Intelligence: It is the ability to process data into more efficient systems by acquiring learned substantive mental methods which develops into cognitive ability.   Cognitive intelligence is the ability … Read more

Decision Making Under Uncertainty

 Decision making under uncertainty The area of choice under uncertainty represents the heart of decision theory. Known from the 17th century (Blaise Pascal invoked it in his famous wager, which is contained in his Pensées, published in 1670), the idea of expected value is that, when faced with a number of actions, each of which could give rise … Read more

POSD CORB

 POSD CORB POSDCORB is an acronym which means Planning, Organizing, Staffing, Directing, Coordinating, Reporting and Budgeting which was first coined in a paper on administrative management that was written for the Brownlow Committee by Luther Gulick and Lyndall Urwick. POSDCORB can be used as a systematic framework for efficiently executing business processes in … Read more

Learning

     BEHAVIOR – LEARNING AND MOTIVATION   Styles of learning, Models of memory, Causes of forgetting.       Style of Learning       Learning styles are the different ways people interpret, organize and represent information. For example, some people learn best by having information presented to them in audio form, such … Read more

FUNCTIONS OF MANAGEMENT Direction

 FUNCTIONS OF MANAGEMENT- DIRECTION (Communication,Supervision,Motivation,Leadership)       Directing is concerned with instructing, guiding, supervising and inspiring people in the organisation to achieve its objectives. It is the process of telling people what to do and seeing that they do it in the best possible manner.   Elements in Directing: The four essential … Read more