20. "Responsive Administration is a key to Good Governance". Do you agree with this? Elucidate. What are the chief components of Responsive Administration? (Not more than 250 words)

Points to Remember:

Responsive administration prioritizes citizen needs.
Good governance requires responsiveness and accountability.
Key components include accessibility, transparency, and efficiency.

Introduction:

Good governance hinges on effective administration. “Responsive administration,” meaning an administration that actively addresses citizen concerns and adapts to their needs, is widely considered crucial for achieving this. A non-responsive administration, conversely, breeds inefficiency, corruption, and public distrust.

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Body:

Accessibility and Transparency: A responsive administration ensures citizens have easy access to information and services. Transparency in decision-making processes builds trust and accountability. Online portals, citizen charters, and open forums are examples of promoting accessibility.

Efficiency and Effectiveness: Responsive administration streamlines processes, reduces bureaucratic hurdles, and delivers services promptly. This requires efficient resource allocation and performance monitoring. Examples include online service delivery and simplified application processes.

Accountability and Responsiveness: Mechanisms for feedback, redressal of grievances, and holding officials accountable are vital. This includes independent oversight bodies, ombudsman schemes, and effective complaint mechanisms. A lack of accountability undermines responsiveness.

Conclusion:

Responsive administration is undeniably a cornerstone of good governance. Its chief components â accessibility, transparency, efficiency, and accountability â are interconnected and mutually reinforcing. Strengthening these components through institutional reforms, technological advancements, and citizen engagement is crucial for fostering a more just and equitable society. A focus on citizen-centric governance, underpinned by constitutional values, will ultimately lead to sustainable and holistic development.

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