Citizen Centric Governance

    The “key word” to be used in this is the “citizens engagement” in the various phases of the service definition, development, refining and monitoring, and the whole concept of user-centric services is based on “putting the citizen (user) at the centre of innovative services” starting from enabling of a specific procedure: citizens shall … Read more

Information sharing and transparency in government and Right to information act 2005

Information sharing and transparency in government and Right to information act 2005 Transparency and accountability in administration as the sine qua non of participatory democracy, gained recognition as the new commitments of the state towards its citizens. It is considered imperative to enlist the support and participation of citizens in management of public services. Traditionally, … Read more