Citizen charter

Citizen charter The Citizens’ Charter is an instrument which seeks to make an organization transparent, accountable and citizen friendly. A Citizens’ Charter is basically a set of commitments made by an organization regarding the standards of service which it delivers. Every citizens’ charter has several essential components to make it meaningful; the first being the … Read more

Consequences of ethics in human actions

Consequences of ethics in human actions Ethics focuses on human actions and their morality. It is concerned with the morality of human behavior. But first it is important to separate human actions from their morality. The major focus of ethics is on human actions; this also happens to be the starting point for most legal … Read more

Challenges of corruption

Challenges of corruption Corruption is an age old phenomenon and can be seen everywhere now a days. It is like a cancer in public life, which has not become to rampant and perpetuated overnight, but is course of time. The word corruption means destruction, ruining or spoiling a society or nation. A corrupt society is … Read more

Quality of service delivery

Quality of service delivery After over a decade of rapid economic growth in India, the biggest challenge facing policymakers at both central and state levels is to ensure ‘inclusive’ growth so that the gains from increased national income are shared by all sections of society. In particular, it is imperative that a high quality of … Read more

Strengthening of ethical and moral values in governance

Strengthening of ethical and moral values in governance The notion of “Good Governance” has become the buzzword these days in wake of globalization. Good governance is commonly described as a style of governance that is efficient, effective, responsive, corruption free and citizen friendly for ensuring people’s trust in government and promoting social harmony, political stability … Read more

Concept of public service

Concept of public service Public service is a service which is provided by government to people living within its jurisdiction, either directly (through the public sector) or by financing provision of services. The term is associated with a social consensus (usually expressed through democratic elections) that certain services should be available to all, regardless of … Read more

Philosophical basis of governance

Philosophical basis of governance Governance is the exercise of economic, political, and administrative authority to manage a country’s affairs at all levels. It comprises mechanisms, processes, and institutions through which citizens and groups articulate their interests, exercise their legal rights, meet their obligations, and mediate their differences. The challenge for all societies is to create … Read more

Determinants of ethics

  Determinants of ethics These are the factors in human behaviour that determine whether it is good or bad. There are three such determinants of ethics, namely the object, the end, and the circumstances. Object means what the free will chooses to do in thought, word, or deed or chooses not to do. By end … Read more